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18,545 NEW CASES IN SINGAPORE, 4 FATALITIES

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The Ministry of Health (MOH) has reported a total of 18,545 new cases on 17th February 2022 with 4 fatalities.

18,391 are local and 266 are imported cases.

The weekly growth rate is down to 1.28 (Yesterday was 1.29)

Case details

Of the 18,545 new cases, 15,225 cases are tested positive through ART of which 15,162 are local and 63 are imported.

3,320 cases were confirmed after testing with PCR with 3,157 local cases and 163 imported cases.

MOH reported 4 death cases bringing to death toll to 930.

Other data:

There are currently 1,472 patients in the hospital with 164 of them requiring oxygen and 32 are in the ICU.

94% of Singapore’s population has completed the vaccination program.

65% of Singapore’s population has received booster shots.

Statistics

In total Singapore has recorded 533,425 COVID-19 cases from the start of the coronavirus.

The death toll is 930.

In the last 28 days, there were 222,181 amount of cases with 99.7% of them with no or mild symptoms, 0.3% required oxygen supplementation, 0.04% is in the ICU, 0.03% died.

MOH: ART KITS RELEASED TO RETAILERS LAST WEEK AMIDST SHORTAGE

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The Ministry of Health (MOH) said in a statement that the Government had released the built-up stockpile of Antigen Rapid Test (ART) kits to retailers from last week amidst a current shortage in supplies in the outlets.

In response to media queries, MOH also said that the Government is working closely with retailers in its plan to secure adequate ART kits for all as the world and Singapore now faces a surge in demand for the kits.

A stockpile has been kept by the Singapore Government to be released to suppliers only when there is shortage.

This stockpile will also see to the event of a sudden increase in demand or shortage of kits.

ART kits sold out in many stores last week

Following a surge in cases due to the Omicron variant, ART kits were sold out in many retailers in Singapore last week.

MOH also added that the demand in ART kits shows that the population in Singapore have a high need for testing as the pandemic goes on.

This is because the population has also taken on greater social responsibility as more and more people are doing self-testing more regularly.

Ever since the ART kits were available for sale in pharmacies in June 2021, almost 9 million kits have been sold.

Previous distribution of kits to all households

The Government had held two nationwide distribution exercises last year between August to September and November to December which saw 25 million ART kits being given out.

Every household in Singapore received 16 ART kits in total.

Urges more regular self-testing

MOH also advised the public to conduct more regular self-testing as the Omicron wave continues as it can help to relieve the strain that the healthcare system will face and also reduce the risk of the virus transmitting.

They should also do so especially before they visit crowded places or interact with groups who are more susceptible.

MOH also added that they will ensure that the supply level of ART kits remain at a healthy rate while they continue to review their strategies.

Image source: Unsplash.com

BANGKOK TO CHANGE NAME TO KRUNG THEP MAHA NAKHON

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According to an article by the Bangkok Post, The Office of the Royal Society (ORST) made an announcement that will see Bangkok, Thailand’s capital, adopting a new name, Krung Thep Maha Nakhon.

Approved by Thai cabinet

This was after Thailand’s cabinet approved a draft from the Prime Minister’s Office on updated names which are proposed by the ORST on countries, territories, capitals and administrative zones.

The official new name of Krung Thep Maha Nakhon, is still pending the vetting by a committee who will scrutinise the draft bills.

The Foreign Affairs Ministry of Thailand has also made additional observations, which the cabinet has asked the committee to consider.

Thailand’s cabinet had approved the announcement during their weekly meeting held on Tuesday and it said that the updates are made to be in line with the current situation.

This draft announcement will revoke the Prime Minister’s previous announcement dated on 9 Nov 2001, and will use the ORST’s announcement on updated names of 1 Sept 2021.

Other updated names

Names of capitals of other countries have also been updated in this same announcement such as changing Italy’s capital from Rome to Roma, Myanmar’s capital from Yangon to Nay Pyi Taw and the Kingdom of Nepal has also been changed to the Federal Democratic Republic of Nepal.

Krung Thep Maha Nakhon will be used as its official name but the name Bangkok will still be recognised.

The Facebook page of the Office of the Royal Society added that both names can be used as the announcement had drew widespread criticism from the public.

Bangkok has been used for 21 years

The name, Bangkok, has been used for 21 years dating back to Nov 2001 in the previous announcement by the Office of the Royal Society.

The name came from a smaller area in the capital which is now part of Bangkok Noi and Bangkok Yai districts.

It has also been in used for a very long time historically.

Image source: Unsplash.com

CYNTHIA KOH CALLS OUT PATIENT SCREAMING AT NURSE ABOUT HDMI CABLE

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47 year old Cynthia Koh, a local actress shared a few Instagram stories about a ‘self-entitled’ patient she encountered while she was being hospitalised at Mount Alvernia Hospital.

She had been admitted to the hospital on 29 January 2022 for having a high fever which later turned out to be pelvic inflammatory disease.

In her Instagram stories, she shared that the ‘self-entitled’ patient was being an ‘S-hole’ and was not being kind to ladies because he was screaming and making unreasonable demands even late into the night, at 12:30am

She adds on that this was due to the patient’s HDMI cable being unable to connect to the television and even though they were admitted into different rooms in the ward, she could still hear him while she was in her room.

The nurse who was screamed at then came to Koh’s room to hook her up to the IV machine but forgot to switch it on, clearly shaken by the patient’s incessant screaming.

However, he discharged from the hospital and went to another hospital the next day.

Urges people to put self entitlement issues away

Koh added another story looking to remind people that they are at a hospital instead of a hotel and says that the hospital is a place for recuperation and it is not a place for partying or to be served.

She urges all who have self-entitlement issues to them at the ‘excess baggage counter’ as it is not needed.

She adds that she will not describe the patient but says that it is ‘shame on him’ for being unkind to the nurses and being an ‘S-hole’ to the ladies.

Wants people to understand healthcare workers

Another story which Koh shared was aimed at letting the general public understand the sacrifices which the healthcare workers have put in the past few years ever since the pandemic started.

She mentions that it is not just about ‘paying them’ anymore and says that money cannot buy the time and effort that they have expended which could have been put for better use such as adequate rest, spending time with loved ones and celebrating the festivities with them.

Image source: @CynthiaKoh27/Instagram

WILD BOARS SCAVENGING FOOD ON GARBAGE BAGS FOR FOOD @ CCK HDB

Acres recently posted a video on Facebook of a wild board digging through and biting open trash bags to find food.

Acres urge residents to properly dispose of their garbage as it will attract wild boars.

Here is what ACRES said:

MANAGING FOOD WASTE IS THE FIRST STEP TO COEXISTENCEWe have been alerted to sightings of a wild pig at Petir Road (Bukit Panjang area) who is growing accustomed to the food waste from bins that are not wildlife proof.Sadly, there have been two similar cases in Choa Chu Kang area due to overflowing food waste and people feeding him/her. Both were eventually captured by the authorities (and euthanised) due to complaints from residents/town council on safety concerns.Interactions with a conditioned wild pig by the unaware public can result in potential conflict situations.Can we prevent this from happening at Bukit Panjang too? Can you please share with your friends who live in this area to follow Wildlife Etiquette?

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NG ENG HEN RATES HIS RECENT COVID INFECTION AS BEING A “5 OUT OF 10”

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Singapore’s Minister of Defence Ng Eng Hen said on 16 February that he rated his recent Covid-19 infection as 5 out of 10, comparing it to other flu that he had gone through over the last 20 to 30 years.

Ng was speaking at the National Museum of Singapore where he was visiting a World War 2 exhibition.

Ng had tested positive on an ART test on 4 February and he said that the world symptoms that he had during his Covid infection were a really bad sore throat as well as a high fever on the 2nd and 3rd day.

He said that by the 6th or 7th day, he was bouncing back and had already gone on back to his exercise regime, revealing that his run timings at the moment are similar to before his infection.

Ng then gave advice for those who have been infected with Covid-129 recently, telling them to “listen to what your mother and what your wife says. Whatever tonics they want to give you, just accept it willingly and hope it works”‘.

He then added that apparently soups and lozenges help with the symptoms.

Ng said that if he had gotten the original wild type two years ago, or even Delta, he would’ve been worried; and that he feels the vaccinations and booster jabs have made an illness that is otherwise life-threatening, a manageable and mild one.

MAN SPED AT 201KM/HR BECAUSE DRUNK WIFE “TRIED TO DO SOMETHING FUNNY”

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A 34-year-old man, Allan Ong, was fined $1,000 and banned from driving for 9 months on 16 February after he admitted to going beyond the legal speed limit of 90km/hour.

He was speeding at 201km/h along the East Coast Parkway on 3 September 2020 at about 10.30pm.

When questioned by a police officer about the incident 4 days later, Ong denied knowing who was the driver of the speeding vehicle.

Two charges of providing false information to a public servant and not wearing a face mask were considered during his sentencing.

Ong was asked by District Judge Salina Ishak why he was speeding at 201km/h and what he was trying to achieve, to which Ong replied that his drunk wife was “trying to do something funny”.

He was then scolded by the judge for putting both their lives in danger, and Ong then apologised for his actions.

Ong then pleaded for leniency, saying that he is a father of 4 and the sole breadwinner of the family and that his license had already been suspended for 18 months.

The judge imposed the maximum fine to Ong, noting that he was driving 111km/h above the speed limit of 90km/h

LAST DITCH EFFORTS OF DRUG TRAFFICKERS TO ESCAPE EXECUTION DISMISSED

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Two last-ditch attempts by a couple of convicted drug traffickers to escape their death sentences were dismissed by the Court of Appeal yesterday (16 February).

Roslan Bakar, a 51-year-old Singaporean; and Pausi Jefridin, a 37-year-old Malaysian, were sentenced to death in 2010, and over the years, they have challenged their death sentence without success.

Their lawyer, Charles Yeo, filed a criminal motion 2 days before their scheduled execution and asked the Court of Appeal for a review of their death sentence decision of 2018.

The motion was heard by the 3-judge apex court on Tuesday (15 February) and dismissed.

Yeo then applied to the High Court to commence judicial review proceedings, declaring the death sentence as unconstitutional and it was heard and dismissed by the High Court yesterday morning, but a temporary stay of execution was granted and it is pending appeal.

The appeal was then heard yesterday afternoon by a 3-judge apex court and dismissed, with Mr Yeo arguing that both Roslan and Pausi were intellectually disabled.

Senior State Counsel Francis Ng cited a previous judgment in written submissions and said that it doesn’t benefit anyone for there to be an endless inquiry with the same raised hopes and dashed expectations, and he called the endeavor “fruitless”.

Rosland and Pausi were both charged for trafficking 96.07 grams of heroin on 14 June 2009 and were convicted and sentenced to death on 22 April, after a 15-day trial.

An appeal was filed and it was then heard and dismissed on 17 March 2011, and Rosland then filed an application for a retrial on 30 January 2015, which was dismissed on 30 November 2011.

The argument from both men was that they were suffering from an abnormality of the mind, and a defense psychiatrist then assess Pausi’s IQ to be 67, while Roslan was then assessed by another psychiatrist to be borderline intelligent.

On 13 November 2017, The High Court then found that both men had displayed competence and comprehension of what they were doing at the time of the offence.

OVER 21,000 E-VAPORISERS FOUND ON MALAYSIAN LORRY AT TUAS

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According to the ICA media release, a lorry carrying 21,737 e-vaporisers and refill pods were caught by ICA officers at Tuas Check Point.

ICA officers directed the lorry for further checks and their suspicions were confirmed when they uncovered bundles of e-vaporisers and refill pods concealed in the driver’s resting area.

The case, which involved a Malaysian lorry driver, was referred to Health Sciences Authority (HSA) for further investigation.

Safeguarding Singapore’s borders is ICA’s top priority. Similar concealment methods may also be used by terrorists to smuggle security items into Singapore. ICA will continue to conduct security checks to detect and deter smuggling attempts, to keep Singapore safe.

Pentalties

Smuggling  Electronic Vaporisers and Components can result in a jail sentence.

Any person convicted of an offence is liable to a fine of up to $10,000, or imprisonment of up to six months or both for the first offence, and a fine of up to $20,000, or imprisonment of up to 12 months or both for the second or subsequent offence.

HSA will take strong enforcement actions against those who import prohibited tobacco products such as e-vaporisers and their components. All prohibited tobacco products will be seized and confiscated. In addition, it is also an offence to possess, purchase or use prohibited tobacco products. The penalty is a fine up to $2,000.

Image Source: ICA

GUY WRITES SUPER LONG POST CAUSE HIS FOODPANDA DELIVERY TOOK HOURS

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Had been a loyal supporter for a while now and ordered food almost exclusively on foodpanda, but didn’t expect this to happen to me. A truly upsetting and disappointing experience with FP. I had wanted to refrain from putting this on social media, but it seems like this is my last recourse.

tl;dr

1) Dinner delivery was delayed by almost 2h.

2) Delivery was done by Foodpanda’s (FP) own 3PL service – PandaGo.

3) FP Customer support said that they are unable to track the courier because the restaurant had chosen their own service provider. Again, it’s FP’s own 3PL service – PandaGo.

4) Order dinner around 7pm+ but dinner came around 10pm. Explained to CS a few times that the restaurant was closed but CS kept giving a template reply for $6 voucher for late delivery and asked me to make a new order. CS agent seemed to struggle with English.

5) CS eventually agreed to provide full refund, which did not come. Closed off chat before I could ask for a transcript and also marked the case as resolved.

6) Realized that the full refund did not come in, re-opened the case but a new CS agent gave a template reply and marked case as resolved again without giving the full refund.

Full details:

On 09 Feb 2022, Priscilia Chan and I placed an order for BBBURGERS around 7.30pm. As a previous patron of the restaurant, I knew that the burgers would be freshly prepared and since it was wet weather that day, I understood that it could take an hour or so for the food to be delivered.

On the Foodpanda app, I was told that my order would be delivered between 20:20 – 20:40h. At 20:28h, I received an SMS saying that my food has been collected and will be delivered by PandaGo. Do note that the restaurant is located at Punggol Plaza and I am located at Fernvale. The drive itself should not take more than 30 mins even in wet weather. Subsequently, the PandaGo tracker keeps delaying the delivery time, from “21:24 – 21:34” to eventually “21:46 – 21:56.”

Throughout this time, the courier was seen to be stuck at Punggol Plaza on the tracker. Feeling hungry and feeling that something wasn’t right, we reached out to customer support at 21:20h and spoke to one Shahzaib. A, who marks the beginning of our nightmare because he could hardly understand English and could only give template response and repeatedly asking us to ignore his earlier replies.

It was an ordeal to speak with him, much less to get a resolution from him because he insisted that the restaurant had used their own service provider to deliver to food and they could not reach the restaurant. Of course they couldn’t, as the restaurant was already closed at the time. We managed to get the restaurant owner’s contact number eventually and spoke to him, and we understood that the food was not delivered by the restaurant’s own courier, but Foodpanda’s other service – PandaGo. From our conversation with the restaurant owner, we also understood that the CS agent hung up after 1 ring and the restaurant owner was not able to pick up the call.

We asked Shahzaib to help us contact the courier to check the status of the delivery, as the food was already picked up from the restaurant an hour earlier. To our dismay, Shahzaib’s response was that he is unable to track the PandaGo courier as this was “the restaurant’s own courier” and the “restaurant was uncontactable.”

What transpired next was a lot of us trying to get him to help expedite or process a full refund for us, only for him to give us the same template replies that they are sorry for the delayed delivery, o again, to ignore his previous messages. We felt that the CS agent’s understanding of English is below basic proficiency and it was an extremely frustrating experience.

After a lengthy back and forth of repeatedly asking and getting the same answers, the CS agent agreed to provide us a full refund on the order as he wasn’t sure if the food will be delivered, and even if it did, we can receive the food. The food eventually arrived at 22:01h and we only knew that it came because Truffle barked, despite the special instructions to call or text on arrival. It also appears that the food was marked delivered at 20:47h on the Foodpanda app. Before I could ask for a transcript of the chat and end the night, Shahzaib abruptly left and ended the chat.

Yesterday, we opened the Foodpanda app and wanted to order supper, but realized that the full refund was never processed. There was however, a $6 voucher for the late delivery. Perplexed, I looked for the support ticket, which was marked resolved the Shahzaib. Our query was responded by Eliya Polous, who gave yet another template reply with absolutely no resolution to the problem, just thanking us for the feedback even though the query to re-open the support ticket specifically said “this is not resolved i was supposed to get a full refund but i have not received it yet. this customer service is bad and i would appreciate that i get a response soon.”

True enough the response came quick, but FP might as well have not replied if they are not sincere to resolve issues. At this point, I am still expecting a proper resolution so we can close this chapter and move on but here is a feedback for you since your CS likes to ask for it

1) It is no secret that companies are outsourcing support teams to cheaper countries and there’s nothing wrong with that. But the minimum you could do is to ensure that ALL your customer support agents have a basic, conversational proficiency on the English language if your app is in English.

2) If you are not able to control or track your courier on your extended service, then you might as well not launch it.