Warning – long post ahead. Complaint against a irresponsible merchant – Miyamiko

I am not someone who would post negative comments/remarks online. I believe that the online space would be better off with more positivity and joyous affairs.

However, I am left with no choice but to detail my horrible experience with Miyamiko (https://miyamiko.com).

Earlier on in Jan 2022, I was searching for a bunk bed for my 2 boys and chanced upon their website. We considered a few others but thought that their prices were reasonable and dimensions were suitable for the room as well well. I contacted them thru WhatsApp and they were very responsive to queries and requests. They even offered to throw in 2 free mattresses claiming that it’s CNY promotion. After some consideration, we decided to purchase the bunk bed and paid for ther item in full (which I later regretted).

Initially, they claimed that item would be delivered BY Mar. That suited my renovation timeline. However, they soon claimed that there’s delay and from Mid Mar, it became end of Mar. We didn’t kick up a fuss as at that point in time as there was indeed some delay with certain shipments from China due to COVID -19. The item was finally delivered on 26 Mar and installation scheduled on 27 Mar. I had already shifted into my new unit by then and my 2 poor boys had to make do with mattresses on the floor (which is the same situation now).

On the day of deliver, to my horror, there were no mattresses delivered as promised. The situation was made worse when the 2 installers claimed that there are 4 wheels and 4 knobs missing from the package. On top of that, there were visible cracks and defects on some parts of the bed. The pictures would be able to illustrate my frustration.

The sales person who corresponded with me claimed that the mattresses and accessories have been shipped out but did not give me a definite date. While they claim that the missing items have been shipped out, I was not given a reply on how the defects would be remedied. My latest message to them had also gone unanswered. It’s been about 3 months from the day I paid for the bed in full and 2 weeks after the installation and my 2 boys still do not have a proper bed to sleep on.

It has left me with no choice but to air my grievance online and warn potential consumers of the horrifying service which Miyamiko provides. (They are also selling their items on some online platforms)

I will be filing a official complaint with Consumers Association of Singapore – CASE. If anyone has any other suggestions on how I can seek redress on this matter, pls let me know.

A woman recently posted a Facebook status claiming that her DBS/POSB account was wiped after unauthorized transactions were made on her account.

In her Facebook post she stated that the money was deducted by ‘APPLE.COM’ she said that she did not receive any notifications on the transactions.

Netizens shared similar stories with various banks

“Not sure about POSB. But had a fraudulent transaction by Foodpanda on OCBC. Disputed within 3 days. Got refunded and a new card sent”

“Yea disputed a few times before. Got once even $2000+ got it back in a week or two???”

“Got a few unauthorized transaction for posb before. During Feb I found out there is unauthorized transaction, I immediately called the bank, they cancelled my debit card and send a new one. But I realised even in Dec there is also unauthorized transaction. I called the bank again. Got back all the amount in about 2 weeks.Even Citibank also got refunded in a week or 2.”

How to dispute a bank charge

The conditions for a dispute are based on

A. Unauthorised transactions;
B. Transactions signed under duress or threat;
C. Instalment Payment Plan (IPP) transactions with merchants that subsequently cease business;
and
D. Non-delivery of goods/services or delivery of unfit goods/services

According to dbs.com.sg:

We advise cardholders to contact their card-issuing bank as soon as possible. Most banks will
require cardholders to submit a dispute resolution form within 14 days from the card statement
date.

Please contact your card-issuing bank’s 24-hour Customer Service Hotline to lodge your dispute.
Your card-issuing bank will advise you on the process which could require you to submit a dispute
resolution form

A Facebook user, Melvin Chew, shared how he encountered an elderly woman with dementia to find her way home after she had lost her way.

Here is what he said

Today encountered something which I feel sad. Auntie is our pioneer hawker who is having dementia, been hawker since street vendor time. Few years ago because of auntie dementia illness, uncle had to retire and take care of her. Today I saw auntie in hawker centre walking around a number of time and I sense she lost her way home, so my family and me approached her and ask if she know her way home. After that we confirm that she lost her way home.

We tried to ask around hawkers who had uncle contact  but nobody have. Luckily my helpful fellow hawker Emilie Wang who has a regular customer who know uncle so we are able to contact uncle and bring auntie home. We managed to get uncle contact number, if touch wood if auntie lost her way again we are able to contact him.

I grew up in a hawker centre,  its a pain to see elderly hawkers who aged and have to overcome illness. It’s like they feel very helpless. Uncle love his hawker job, even at the age if over 80 he still wanna continued working but no family member taking over the stall and there is no manpower to help them. When we are talking about our prestigious Unceso award title, how much we can help to protect this hawker culture? How can we help to our pioneer hawkers who are in need of help? Pioneer hawker deserved the credit which they put through, without them we would not have our unesco status today.

Hope friends can be vigilant on elderly behaving unsual, example like wondering around, can’t tell you who they are. We are worry that if they go to road with traffic flow or fall down and something bad will happened.

Ng Chee Wei, 33-years-old, pleaded guilty for swearing at a public servant and was fined $3,000 on 25 April.

He had sworn at a safe distancing enforcement officer at a Boon Lay hawker centre.

What happened

Ng was at Boon Lay Place Food Village on 29 August 2021 at about 1.30pm and he was two of his friends at a table.

Ng then sat at their table to chat with them (only two groups of two were allowed to dine together in hawker centres, with the extra seats being marked on the table).

A 50-year-old NEA officer (the victim) and two other colleagues were performing their duties at that time and spotted Ng with his friends.

The victim’s colleague spotted Ng and approached him, to which Ng said that he knew what he was doing was an offence, and he then stood up.

But he continued to stand close to his friends, and the victim then told him to maintain a safe distance from them.

Ng continued to stand close to them and got angry, asking the victim what he wanted, and the victim then asked him for his IC to take action against him.

Ng then said he didn’t have it and insisted on verbally giving him his particulars.

The victim refused to accept it and Ng then challenged him to call the police, which the victim dic, while Ng swore at him in English and Hokkien.

The victim ignored him and waited for the police to come.

Ther previously posted a video on TikTok accusing a soldier of filming her in the MRT by positioning his phone at his crotch and facing her.

She posted an update video stating that she did not post that video for attention.

Botanic Garden MRT on the way to school

I just want to clarify that I had no intention of posting these to get attention or fame. I just wanted to raise awareness for people out there that… You are not alone if you have experienced this before. And that it’s more common than you think it is.

Not even just in Singapore but like the whole entire world, and it may not just happen to guys, I mean girls, but it may happen to guys too. And I just want to say that these incidents not only happen to me but to other people too. shouldn’t be taken so lightly and that it should be taken more seriously because it does affect our mental health a lot and you shouldn’t invalidate other people’s feelings because you don’t know what they are feeling like.

So, basically I was at botanic gardens mrt i was on the way to school, i got on the train and sat down and the guy in the video sat in front of me. I didn’t think about it much as its normal right.

When the train started to leave I realised there is this black thing between his legs. then I realised it was a phone, the camera was pointing towards me.

From the reflection of his phone (on the train window) I could see a video of me

That was when I realised that he was taking pictures or videos or whatever of me, and at that point of time when I realised, I was in shock because I have never expected this type of incident to happen to me. At least, I thought that I would actually go up and confront him, but I was too scared to do anything. I was just like, frozen.

And why I filmed him was because at that point of time I was only thinking about getting evidence for the police and I was holding my phone like this while using the zoom out camera mode.

@rachieeeex

more clarification abt the incident i posted .

♬ original sound – 𝐫𝐚𝐜𝐡 🦭

A ComfortDelGro taxi driver was allegedly punched in the face by a man on 23 April after asking the man to exit the taxi because it was already booked by other people.

The other person who had booked the taxi, Malcolm Keating, then posted videos that he took of the alleged aggressor and shared them online.

ComfortDelGro spoke to Mothership and said that they are in touch with the taxi driver and are in the midst of assisting him following the alleged assault.

The group chief branding and communications officer, Tammy Tan, said that they will be waiving the rental for the three days of medical leave that the driver was given, and that they will be assisting him the best that they can.

She also added that they will assist the police in their investigations.

On cabbies being assaulted, she said that drivers should not retaliate and file a police report, as well as forward it to the company for follow up action.

She further added that the company will help them with their medical claim, losses and also rental waiver if needed, as well as compensate them for their loss in income when they are required in court as witnesses.

On the passenger Malcolm Keating who helped to take a video of the man, she thanked him and his friends for helping out the driver and bringing the matter to light.