Hi Starhub,

I’ve had a really terrible experience tonight with your customer care, via 1633. I’ve spent about 2 hours on hold. There isn’t an option for a call back. I had just re-contracted and ported over my mother’s number from Singtel – decisions I am highly regretting now, given the poor reliability of your customer care support. Separately, I experienced much difficulty in re-contracting on your website, through the CIS store.

I had selected the $10/month SmartSupport option, but it did not get reflected in my final invoice. So I tried again, but the same thing happened. In summary, it was a very frustrating night.

Would you be able to get someone to give me a ring? I have wasted much time and precious minutes trying to get in touch with you tonight. Sincerely, Jonathan

A Tale of 4 citizens

1. Ah Kow is a Malaysian from Penang. He came to work in Singapore and became a Permanent Resident. After decades of working in Singapore, he COLLECTED his CPF SAVINGS and returned to Penang to retire comfortably in a bungalow with a Mercedes car.

Morning take breakfast at JB and pack bee Hoon or kuer to SG for launch and take dinner back at JB.Not even spend a lot in SG,Earn SGD spend RM.Save so much for your condo and car at JB and still complaining.

Simple loh. Just don’t enter. Find jobs in your own country. Why keep complaining about my country? Good or bad custom, got nothing to do with u right?

You all want to work here and want to save rental by going back Msia everyday. What you expect our govt to do? Increase toll or create a new pass for quick access?

Come on la, so much security take into consideration for smugglers and terrorists. We go msia shopping we also wait very long. What can you do to help us?

Moneylenders on the rampage now! Year ending! Very active and can call daily till night about 15 to 20 times per day! Even direct messages and Whatsapp messages!

2 instances they are now smarter, using foreign numbers etc +91 India to text or Whatsapp!

Kindly advice public not to fall prey as they are very sweet in talking and their rates are ridiculously attractively-low!

Wonder they are truly licenced till dare to text and advertised daringly!

I’m a retiree and I enjoy my time having a drink once or twice a week. I visit a variety of establishments to spend my time and enjoy a drink or two.

Recently, I went to Golden mile for supper and for a jug of beer. When I arrived it was already quite late. I saw a bunch of youngsters around 8 of them shouting near the taxi stand. I lit up a cigarette and watch the commotion.

The youngster spoke the most broken Hokkien even I felt ashamed of their language. They shouted at each other and claimed that one of them was staring at them in the disco, their loud noises attracted a lot of attention. The argument got even louder and it turned out that one of the guys was unhappy as he was flirting with his girl.

I assume the “his girl” is referring to the pub girls who treat everyone as customers. This punks got angry over a disco girl and almost started a fight? Come on. You can find love elsewhere. As usual shout very loud but never fight one.

Now 2018 still got people use the phrase “kua lan jiao ah?”

Hormone so crazy go Geylang find la. No need fight.

Somethings will never change.

Has NTUC forgotten its original mission and vision?

They expect hawkers to possess 5 months cash flow when they’ve to pay for rental, ingredients, salaries in cash⁉️B**TARDS.

Hawkers at new Pasir Ris centre upset over cashless payment system…
NTUC WITHHOLDS PAYMENT FOR MORE THAN FIVE (5) MONTHS❗❗

First time buying from NTUC online.Very impressed when I was allowed to select date and time of delivery.
Scheduled to have my items delivered on 30 July 8pm to 10pm time slot.

Was further impressed when I received an sms from NTUC at 5:05pm with the order information and delivery date/time.

Waited till 12 midnight. It was a no show and no call from NTUC to reschedule or inform what happened.
Send an email to NTUC [email protected] at midnight to complain this matter stating order # ORD25117442.

Today (31st Jul) at 6pm, called the number on the sms (31389191) to ask what happened. Operator asks to reschedule to 1st Aug and says she doen’t know what happened.
And till now, no respond to my email complain.
Very disappointed with my first purchase on NTUC online.

There don’t seem to be a a proper system set up for delivery. If I don’t call, will I ever get my purchased items?
Can you respond to this message with the root cause and corrective actions you will be taking? Thank you.