Okay, I don’t usually post about Grab nor Uber. Especially if is an Uncle. But this one pissed me off to max that I eventually argue with him in the car before I alighted. So this is what happen.
Me and my boyf booked a grab just a moment ago, from Primz Bizhub, to my place. After we have collected our gowns and suit, he couldn’t find our FCUKING location because is at the back, so he waited for us at the lobby, we walked over to lobby with our heavy stuff obviously.
The minutes I board the car he told me there’s a $5.00 surcharge because we made him wait for 10MINUTES. Okay, so our mistake here was he can’t find us? And it become our mistake, never mind. I just felt that $5.00 surcharge was way too much is almost 90% of our fares. I went to Google it while we are on the way to check the surcharge. So what I found was *5MINUTES GRACE PERIOD IS PROVIDED DURING PICK-UP* so which mean we’re late for only 5minutes and that yes, we’re suppose to pay surcharge since he waited, but it stated is $3 not FCUKING $5.00. So I kept quiet throughout till we reach.
He pressed on his apps to charge and extra $5.00, on my end obviously I stopped him straight away. And argue with him over the fact that we’re given 5minutes grace period and suppose the charge would be $3 and not $5!
So whoever is taking GRAB please note that surcharge is $3 and not $5. At the same time a 5minutes grace period would be given. On TOP of that $5.00 surcharge applies only if you make an extra stop.
KTHKSBYE!
Source: FB post by Teresa Sim
Hi there,
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