TikTok user @kirostory shared how he ordered Grabfood one night, and the delivery rider contacted him about his tyre “popping” and being unable to continue with the delivery.
The delivery rider was stuck under a HDB block and unable to continue, and the netizen told him to remain where he was, and that he would come to him and collect the food from him.
The netizen then got on his own motorcycle and went to the rider’s location to collect the food, and he said that it wasn’t a big deal.
The netizen then arrived at the location where the rider was, and the rider then explained to him the situation that he was in.
Concerned about the rider, the netizen asked him if he was okay, before offering to help the stranded rider to send his other food delivery orders.
The rider appeared to be “paiseh” to ask the customer for help and offered to pay the netizen to help him send the order.
But the netizen told him not to worry as he was also a delivery rider, “I also doing Grab bro, it’s okay”. He then collected the food order from the rider and helped him deliver it to the second customer.
However, when the netizen arrived at the customer’s home and explained the unfortunate situation to them, the customer didn’t really care about what happened to the rider and complained that her food had gotten cold.
The customer then asked if he could lodge a complaint for late delivery, to which the netizen told him “up to you lah”.
As the netizen made his way back home, he lamented the lack of understanding from the customer and said his own food had also turned cold, “my own food also cold what, then how? then heat it up lah!”
He then ended the video by saying “we can’t help everyone, but everyone can help someone.”
@kirostory Collecting food from my GrabRider because he popped his tyres, but guess what? #fypã‚· #grabfood #r15 ♬ Bored – Lukrembo