A woman shared how she bought a new air purifier back in February, and it broke down after she replaced the filter in June.

A technician went down to check on the issue but couldn’t fix it, and she was then given another unit as a replacement.

She then replaced the filter 4 months later and the same issue happened again.

Here is what she said

Lousy after service. I gave them till today COB to reply on my issues and they did not.

Anna the customer service leader, you fail in your job and promises to consumer.

Bought the air purifier in feb and replaced the filter in June. The Smart Life app was unable to reset the filter to 100%. I WhatsApp them and tried many ways according to the provided instructions. Nothing could fix it.

The technician come down and he too can’t rectify the issue and I was given a brand new unit as replacement.

4 months later in Oct, I replaced the filter and the same issue occurred again. I WhatsApp them again and get the same replies of doing all the reset, delete, dl the app, on and off the unit for a whole night. Nothing could be fix to solve the problem. The technician came down and he too could not sync the unit to his phone and left with the unit unable to sync to my phone.

They even could blame because I’m using iPhone. Later, they concluded that it’s glitch in the app that they will take time to rectify it. So I will have to bear with it.

This is not acceptable. Now I’m stuck with a unit that is not functioning. It’s sitting as a white elephant with no purpose.

I given them till today to reply me for my refund or replace a new unit with no answer.

The most lousy after service and consumer have to bear the defect which they failed in their quality check.

Workers’ Party (WP) member and Sengkang GRC MP Louis Chua objected to the increase in GST during a parliamentary debate yesterday (7 November) before it was ultimately passed.

He compared the GST increase to scoring an own goal in football when your team is 5-0 down.

Snippet of Louis Chua’s speech

When the decision to raise the GST to 9% was mooted in 2019, circumstances couldn’t be more different. There was no Covid. Commodity prices are half of what they are today. Inflation rates are 1/10th of what they are today.

While we recognize that the GST hike is meant to meet growing expenditure needs, The Workers’ Party has consistently made clear our view that the GST hike is not necessary, and that there are ways to raise recurrent revenue without resorting to an increase in GST.

Do we really want to fan the flames of inflation, and contribute an additional unnecessary one percentage point increase in the cost of living?

Are we contributing to inflationary pressures? I am not much of a football person, but when your team is five-nil down, does it make sense to respond by scoring an own goal?

Singapore’s plan to increase the GST was passed in parliament yesterday (7 November) and is set to take effect from 2023 onwards.

The GST will increase to 8% in 2023 and 9% in 2024, as it was debated in parliament yesterday, before being passed despite all the opposition MPs voting “no” to it.

All the Workers’ Party (WP) MPs and NCMPs from the Progress Singapore Party voted no to the bill.

WP MP Jamus Lim suggested in his debate that the GST hike should be postponed, citing how the inflation had hit Singaporeans hard.

He said the GST hike should be postponed for essential items because they are subject to volatile prices recently, and is reasonable to offer “temporary targeted relief” because those items are not optional.

Lim also expressed his fear that the GST hike would further feed the monster of inflation, which is stubbornly persistent.

He said that inflation would actually increase after the GST hike, citing Japan as an example – Japan increase their GST thrice over 25 years and their inflation rate doubled for up to a year each time.

32-year-old Muhammad Sufyan Ruslee, who is a member of the Omega secret society, was sentenced on 7 November to 8 years and 9 months imprisonment, and 8 strokes of the cane after being convicted of drug trafficking under the Organised Crime Act.

He had run a drug selling operation at a coffeeshop in Geylang with 3 other gang members, selling new psychoactive substances including 5-fluoro-MDMB-PICA, which is a Class A drug.

The synthetic drug is similar to cannabis and goes by names such as “mushroom” or “butterfly”.

Sufyan was brought into the group in March 2019 after he told 45-year-old Hermanto Abdul Talib that he wanted to earn more money.

Sufyan’s job was to collect the drugs from a supplier, Yunos, every day and place the drugs in boxes that were attached to 2 bicycles near the coffeeshop.

The 2 other gang members, 41-year-old Shafie Osman and 53-year-old Fadilah Haron, would then collect the drugs from him directly or from the bicycle boxes, and sell the drugs at about $60 to $70 per packet to about 20 to 30 customers daily.

Sufyan made about $20,000 from his involvement.

The Geylang coffeeshop was raided on 16 July 2019 by the Central Narcotics Bureau, with a total of 60 packets of drugs being seized.

Sufyan and his fellow gangsters were arrested that day.