The boss of an eatery at Katong, shared his experience with a family of 3 that patronised his shop and demonstrated their level of “cheapskatedness”.
He said that the family of 3 took turns returning and exchanging their burgers after eating almost the whole thing, claiming that it was not cooked fully.
The boss of the eatery, Tommy, posted his rant onto his TikTok account @nbcbsg, and shared the unpleasant episode that happened at his Nothing But Cheese Burger (NBCB) outlet at Katong.
He said that his workers are taught to let customers know that their burger patties are cooked medium or medium-rare.
However, if customers want their patties to be cooked well done, it isn’t a problem for them, and that they can just request for it to be done so.
He then said that the family of 3 visited his outlet, and after eating most of their burgers, took turns to have their burgers exchanged.
They told the staff that they wanted their patties to be well done, instead of the restaurant’s usual medium/medium-rare doneness.
Tommy then demonstrated how little of the burgers were left using his fingers, when the customers came and requested for new ones.
The father of the family of three even had just a mouthful left remaining on his burger when he came to exchange the burger.
However, the staff agreed to cook the new burgers for them, and Tommy is unhappy with how his staff was being treated by the customers.
He urged customers not to take advantage of the goodwill of eateries as the profit margins for F&B operators is low and they would be operating at a loss if they compensate the customer.
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Source: @nbcbsg on TikTok