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GRABFOOD RIDER ALLEGEDLY SUSPENDED BY COMPANY FOR NO REASON

KanyeNorth
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GRABFOOD RIDER ALLEGEDLY SUSPENDED BY COMPANY FOR NO REASON

A GrabFood rider, Roger Phua, shared on Facebook how he was allegedly suspended for no reason after being falsely accused of stealing a customer’s shoes.

Here is the story:

“This may be a long message but it is a true incident happening today…

Now I know how it feels to be framed for something that you did not do and you lose time, money and trust in a big organization that would not value your contribution. DAMN you, Grab and GrabFood!

I know in service line, customer is always right. But does it also occur to you (Grab) that when your people are falsely accused and your company reputation is at stake, you have the responsibility to make it right? You don’t punish your partners until they are proven guilty. But you just did the opposite…

On 9 Dec 2021, I was performing my GrabFood delivery service in the evening as usual, until about 1 plus in the morning on 10 Dec.

At 3 plus AM, I received a notification on my Grab Driver app that I’m being suspended from using the app. I was obviously shocked! As it was already passed the Grab support hotline working hours, I have no choice but to contact Grab later in the morning.

On 10 Dec afternoon when I managed to contact Grab hotline and reported this incident, I was told that I needed to make a trip down to Grab Investigation Office for an investigation.

I asked for a reason why I should make that trip down but they refused to tell me and insisted that I should arrange an appointment with their Investigating officer next week. That means I lose 3-4 days of earning opportunities just because they can’t settle my issue over a phone call. This is absurd!

As food delivery is just my part-time quest to earn extra income, and I was busy with video projects in the coming week, I decided not to waste my time on this ridiculous issue and refused to make an appointment with the Grab investigating officer.

But this uneasy feeling of being suspended for no good reason and not being able to make extra income kept bugging me, as I couldn’t recall what offence i have committed that caused me to be suspended. So I finally decided to make an appointment to meet the investigating officer after Christmas so as to trash out this stupid issue once and for all.

Today on 28 Dec afternoon, I arrived at Grab office to see the investigating officer. 2 officers were at the desk to “interrogate” me. I wasn’t fearful as I know I have done no wrong. They told me that they will be recording me for archival purpose and insist that I must remove any running apps that is on my handphone.

I asked them why so and why they have to record me and can I not let them do this? They said if I don’t allow them to record me, then they can’t proceed.

To me personally, I think they are imposing on my personal rights just becoz they are the “big boss” or should I say they think they are the “authority”. They can record me but I can’t record them for my own evidence protection. Anyway, my intention for this meetup is to trash out the issue since I already made the time and effort to be there. I obliged unwilling…

The main IO first asked me if I know why I’m here? To me, it’s a stupid question. They refused to tell me on the phone in the first place when I contacted them. How would I know what I’m in for?

After going round-the-bush to explain their intention, they finally told me that I got suspended because a customer has filed a police report on me for stealing his Adidas shoes after I made the food delivery – which I DID NOT! Who in the right frame of mind would steal the customer’s shoes after he made the delivery??? If it’s true that I have stolen the customer’s shoes, is there visual evidence?

The IO said they do not have the physical evidence as they are only taking action because the customer has complained about me. As a staff working in the Grab Investigation Office, don’t they have the right protocol to investigate throughly first and don’t they know that every person accused of any crime is considered innocent until proven guilty? So how can Grab just suspended my service without any proof of evidence, adhering to only 1 side of the story? Just because the customer claimed that he has filed a theft report on me at the AMK police station, does it prove that I’m the confirmed culprit?

The IO refused to reinstate my account and claimed that I will need to file a report to the police station against the customer if I’m truly innocent. If proven innocent by the police, I will then be removed from my suspension. They were simply just pushing their investigative job to the police even though they are the one that created this mess! Branding me a suspect without proof and causing me to lose my earnings for no “F#%¥?ing” reason! I walked out of the Grab office feeling that I had just wasted a few hours of my time for nothing. Nothing settled at all!!!

Out of anger and anxiety, I headed straight to the police station at Sengkang. On my way, I was wondering why the IO claimed that the customer filed a report against me at AMK police station and not at Sengkang where he stays? Anyway, I made the report at Sengkang police station claiming that I want to file a report against my customer who claimed that he has reported against me. Sound funny right?

I have no choice as I was curious to know what evidence he has against me.

The lady police officer did a check on her system and even with the AMK police station and to my surprise, she could not find any record of me being reported of any offence. If the customer didn’t file a police report on me in the first place, how can he lied to Grab and Grab readily acknowledged and condemned me? There isn’t any police allegation against me in the first place. So how can the Authority give me a verdict when there is no case?

To the IOs that runs the Grab Investigation Office… please do your job properly and according to the right protocol. Don’t just listen to 1 side of the story and discriminate your delivery partners just because they are not your official staff. We as delivery partners work hard day and night (with Blood Sweat) to bring your organisation to this stage of prosperity but you seldom show your appreciation to your partners. Instead of appreciating, you rather discriminate. Not all delivery partners are criminals!!!

Becoz of your blunder, you have made me lose 3 weeks (and counting) of my earnings and my integrity is hurt by your false allegation.

I doubt you will ever apologize…”

Image source: @shxfoto via GrabFoodSG Facebook

ELDERLY WOMAN ALLEGEDLY REFUSED ENTRY INTO SHOPPING MALL FOR BEING M’SIAN

KanyeNorth
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ELDERLY WOMAN ALLEGEDLY REFUSED ENTRY INTO SHOPPING MALL FOR BEING M’SIAN

A netizen shared how her elderly mother was refused entry into a shopping mall because she was Malaysian.

Here is the story:

“Yesterday, 28th December 12:30pm when I brought my mother who was 80 years of age with both weak limb, sitting on wheelchair to Causeway Point for lunch , we experienced a extremely bad experience.

The staff at the entrance of the mall stop my mother from entering even after we showed proof of my mom vaccinated status, she said “Malaysian” cannot enter to the shopping mall, this is a regulation from MOH!!!! (when did such rules announced?????)

At the same time ,i called in to the MOH for verification ,the staff of MOH told me that is no such a regulation Malaysian cannot enter to shopping mall since my mum enter to singapore via VTL less than one month as long as she had vaccinnated!!

After a heated confrontation with the staff after nicely telling her of my mother’s hunger & showed her the necessary proof of entry ,  she still told us Malaysian cannot enter to the shopping mall!!!😪😪😪

For the past 2 weeks, we have bring her to others mall for meals as well, we did not encounter such discrimination

We felt that this action is seriously unacceptable. It’s this is outright nationality Discrimination! Is it because my mother is a Malaysian that’s why not allow to enter ? We have provided the necessary needed information for entry as mentioned above but yet still was not allow!

We felt disgusted &disappointed with such a rules set by Causeway Point & not nation safe entry guideline.”

Source: Ng Chew Yin on Facebook via Complaint Singapore

MOTORCYCLIST USING PETROL GUN TO “SHOOT” HIS FRIEND AT JURONG CALTEX

KanyeNorth
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MOTORCYCLIST USING PETROL GUN TO “SHOOT” HIS FRIEND AT JURONG CALTEX

A video emerged online showing a motorcyclist playing with a petrol gun at a petrol station on 26 December.

The incident happened at a Caltex petrol station at Jurong West Avenue 1.

The man was seen at the petrol station playing with the petrol gun and aiming it at his friend, before trying to squirt the petrol at him.

He was then seen holding the petrol gun like a rifle and posing for the camera, as he laughed at the absurdity of the situation.

Petrol was seen being sprayed onto the ground as he was playing with it.

The two men then chased after each other with their helmets in the middle of the road with their motorcycles parked at the side.

LITTLE GIRL ALMOST DROWNED AT SILOSO BEACH, RESCUED BY HER FATHER

KanyeNorth
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LITTLE GIRL ALMOST DROWNED AT SILOSO BEACH, RESCUED BY HER FATHER

A little girl almost drowned at Sentosa on 26 December in the waters off Siloso Beach, according to Zaobao.

The incident happened at around 6.30pm and she had gone underwater for a while before being rescued by her father.

The SCDF received a call for help at around 6.35pm about an incident at Siloso Beach Walk and the little girl was conveyed to NUH conscious.

The near-drowning incident sent passers-by and beachgoers into a panic and frenzy, and videos emerged online showing police cars and SCDF vehicles at the scene.

The age of the girl was not stated in the report.

Images source: Yang Owen Song on Facebook via Complaint Singapore

WOMAN SAYS MEN IN S’PORE ARE “DISAPPOINTING”, CAN’T FIND “NORMAL” BF

KanyeNorth
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WOMAN SAYS MEN IN S’PORE ARE “DISAPPOINTING”, CAN’T FIND “NORMAL” BF

A woman in her 30s said that she is single and financially secure but she is unable to find a boyfriend because Singaporean men are “disappointing”.

Here is the story:

“I wonder if my fellow single female Singaporeans feel the same way.

I’m mid 30s(female), have a stable job, financially secure and literate. Okay looking (men have told me I’m good looking or cute).

But the dating selection of men in Singapore…are well. Disappointing. Been on dating apps, trying to find a partner but its been exhausting.

Most men either don’t know what they want, emotionally unavailable or immature, not financially stable, or I’m just not attracted to them (my physical looks bar set very low already).

Anyone have any ideas/suggestions where to find good normal men?”

Editor’s note: There are so many happy couples in Singapore, have you ever considered that maybe YOU are the problem?

GIRL MET BF’S FAMILY, WHO KEPT ASKING HER QUESTIONS LIKE INTERROGATION

KanyeNorth
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GIRL MET BF’S FAMILY, WHO KEPT ASKING HER QUESTIONS LIKE INTERROGATION

A girl shared how she met her boyfriend’s family for the first time and they kept taking turns to ask her questions like she was going for a job interview.

Here is the story:

“Met my bf family recently and the entire conversation only involved the family members taking turns to ask me questions abt myself and my family back to back.

Like job interview style e.g. What do you, your parents and siblings work as? Which uni you came from, what degree? Any other professional classification? What’s your religion, did you convert or inherit from parents? What’s your height (!!!)? And many more. Sometimes they even cut me off before I even finished answering and jumped to another question, sigh.

Honestly I was taken aback as I’ve never been subject to such treatment before by anyone’s parents. It’s a contrast compared to when he met my parents, where the conversations were more casual, like abt how we met, hobbies, Covid situation, travelling etc. instead of solely focusing on his background. Also rather disappointed that my bf didn’t say anything as I was being “interrogated” by his family members.

In case you think it is a conglomerate family, no they are not. Neither is my bf young and handsome. He is almost a decade older than me and I would rate his looks 4 out of 10.

Guys, any idea how to deal with such judgemental future in laws? Is this a dealbreaker? I am just afraid I will never be enough for them.”

Editor’s note: This is my worst nightmare

GUY DON’T DARE TO TELL PARENTS HE LIKES GUYS, FEELS LONELY AND UNLOVED

KanyeNorth
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GUY DON’T DARE TO TELL PARENTS HE LIKES GUYS, FEELS LONELY AND UNLOVED

A guy shared how he likes guys but doesn’t dare to tell his parents about it, and that he is feeling very lonely and unloved.

Here is the story:

Inner thoughts from a closeted gay: I’m tired of life now.

Don’t get me wrong. I have a stable job which I just started this year, but I’m adapting well. I have good bosses and colleagues. I have a few groups of friends as pillars of support. I have a complete family.

Looking at all these, even though I yearn for a relationship, I would always remind and ask myself: do you even deserve it? What if you find a guy and introduce him to your family? Surely they won’t come to terms with their son being gay.

I know that, eventually I would need to break out of the closet and tell my parents, but I don’t know when is the right time?

On one end I’m feeling a bit lonely and want to feel loved, but on the other end, I don’t want to be a disappointment to my family. That is why I have grown to be more reclusive and quiet at home. I don’t talk much anymore. I don’t really eat dinner with my family anymore. Even after a meal with them, I would return to my room and just do my stuff. I try to stay away from them (but, like most Asian families, my room door is always open).

So what do I do? Grindr? Dating apps? Gay saunas? I have heard horror stories about these places and platforms, and I am not prepared for them. Any seniors out there willing to advise me?

Editor’s note: I think the first step you need to do is be proud of who you are and come out of the closet.

FED-UP WIFE MARRIED A MAN-CHILD HUSBAND WHO IS LAZY AND UNHYGIENIC

KanyeNorth
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FED-UP WIFE MARRIED A MAN-CHILD HUSBAND WHO IS LAZY AND UNHYGIENIC

A woman shared how she married a man-child who doesn’t help with the housework and goes cycling instead, and he accused her of having OCD.

Here is the story:

“I married a man-child too. I just didn’t know it would be so bad after marriage and I resent him so much everyday. I cook, clean, mop, wash and all he does it go out for cycling in his free time instead of helping out with chores.

It’s worse with kids because I have caught him using my toddler’s bath towel to wipe her bum after a pee/poop and the towel will smell of pee and stained with poop and he’d use the same towel to wipe her body after a night shower.

I told him that it’s very disgusting and he said he will not use wipes as it’s not environmentally friendly. Can you imagine my anguish?

At times, I’d spot faeces on the toilet light switches because he would use so little toilet paper to wipe saying it’s not environmentally friendly etc.

He would just toss the soiled towels right into the washing machine without first washing away the poop and I’d be so tired washing up after him..

As you can tell, he is very stingy and isn’t willing to spend on a cleaner to clean up.

Similarly, he says I am suffering from OCD when in fact he is the dirty one.

When I get so pissed at him for being a useless bum and start scolding him in my exhaustion (I have a full-time job and am tired after having to clean up after him everyday), he will say I have a foul-mouth?

So am I supposed to keep encouraging him to help keep the house clean, take out thrash every night etc? We are almost reachingn 40 and I don’t understand why he’s such a spoilt brat.

When his unmarried siblings (mid 30s) and parents come to our place for Christmas or CNY, they’d just sit around, watch tv, use their phone and not help wash up, take out thrash or set the table. They don’t even help clean or play with my kids.

WTF? Don’t chat, don’t make conversations, don’t help, don’t wash..

My advise to you is to leave him cos there will be other guys who value hygiene and your sanity. Find one who shares the same hygiene and priorities as you.”

Editor’s note: What have you gotten yourself into…

GIRL ANGRY AT BF, WHO IS JEALOUS OF HER SPENDING MORE TIME WITH HER FAMILY

KanyeNorth
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GIRL ANGRY AT BF, WHO IS JEALOUS OF HER SPENDING MORE TIME WITH HER FAMILY

A girl shared how her boyfriend doesn’t respect that she wants to spend more time with her family on special occasions.

Here is the story:

“My boyfriend can’t seem to respect me wanting to spend time with my family on special occasions (e.g birthdays, Christmas, new year)

My family is very close and prior to even meeting my boyfriend, it has been a tradition for us to spend such days together as a family.

I am in my mid-20s and will probably move out of my home in a few years’ time. When I was in my late teens-20, I chose to sacrifice my family time on such days to go out with friends or my partner.

But as I grew older, I just hope to be able to cherish this time I have with my family.

However, my boyfriend would guilt trip me about not choosing to go out with him instead, and to be honest, it feels a little immature.

I would never make him choose between his family and myself.

To me, if my partner is the one, we will ultimately have our own family and be able to spend many of these special occasions together.

But I do not have the luxury of another 40-50 years with my family.”

Editor’s note: Well now that you put it this way, you have a very strong point there.

Related

GUY NOT HAPPY BECAUSE HIS GIRLFRIEND PRIORITIZE HER FAMILY OVER HIM

3.1KG OF CANNABIS FOUND HIDDEN INSIDE LORRY, 24 Y.O M’SIAN DRIVER ARRESTED

KanyeNorth
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3.1KG OF CANNABIS FOUND HIDDEN INSIDE LORRY, 24 Y.O M’SIAN DRIVER ARRESTED

A drug-smuggling attempt was foiled by ICA officers from Tuas Command on 20 December involving a Malaysia-registered lorry.

The lorry was trying to smuggle about 3.1kg of cannabis into Singapore, hidden within a consignment of aircon parts and mixed hardwood.

The lorry was directed by the officers for further checks and they found a drawstring back behind the driver’s seat containing a black plastic bag.

The plastic bag contained 3 packages individually wrapped in aluminum foil and transparent plastic and was believed to have contained about 3,113 grams of cannabis.

A 24-year-old Malaysian man who was the driver was then arrested and referred to the CNB for further investigations.

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